- You will join a busy team to provide an efficient data and clerical support to the Sales and Estimating department.
- You will have competent I.T. and data entry skills and office experience as well as a high level of attention to detail, effective organisational and communication skills (both orally and written), and experience of providing excellent customer service.
Vos tâches
- Prepare and sort documents/data sheets for the purpose of data entry.
- Establish entry priorities by maintaining understanding of what data needs to be entered first.
- Ensure the data recorded is entered onto the specific database completely and accurately.
- Verify completed work for accuracy and make any required changes immediately.
- Maintaining adequate records, keeping an up to date filing system.
- Operate a variety of standard office machines, including pc, a variety of computer software including Microsoft Office, phone, fax and photocopying machine.
- Communicate verbally and in writing with customers/suppliers and relevant staff as necessary.
- Maintains customer confidence and protects operations by keeping information confidential at all times.
- Contributes to team effort by accomplishing related results as needed.
- Sending standard emails and reports
- Answer resolve and direct customer and internal calls to relevant department.
- Assisting the team in sales calls and quotation follow ups.
- Establish and maintain effective working relationships with co-workers, supervisors and customers.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Undertake any other duties commensurate with the role as and when required. This job description sets out a summary of the key features of the role. It is not intended to be exhaustive and will be reviewed periodically to ensure it remains appropriate for the role.
Votre profil
- To undertake the role of Admin Assistant you will need:
- Good telephone and keyboard skills.
- Ability to use common office computer programs (good computer skills).
- Basic knowledge of word processing, spread-sheets and databases.
- Ability to analyse and record data efficiently and accurately.
- Understanding of data confidentiality issues.
- Ability to prioritise workload and manage multiple activities / deadlines.
- Ability to interpret instructions and then implement them.
- Ability to work in a busy office environment.
- Excellent interpersonal skills, ability to communicate effectively both orally and in writing with colleagues and customers.
- Professional etiquette.
- Awareness of, and commitment to, equality in the workplace.
- Ability to work quickly and accurately, and pay attention to detail.
- Excellent customer service skills.
- An awareness of health and safety issues.
- An organised approach and excellent time management skills.
- Ability to work well as part of a team.
- A good level of English spelling and grammar.
- Good numeracy skills.
- Ability to use your own initiative.
- Experience and Qualifications
- No formal experience or qualifications are needed for this role although a good standard of general education is required and GCSEs or equivalent in English and Maths.
- Experience in general office administration is also desirable but not essential as there will be an opportunity to ‘train on the job’ through an apprenticeship.
Nous offrons
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Intéressé(e)?
- As an employer we are committed to promoting and protecting physical and mental health of all of our staff.
Stephen Oduguwa
Human Resources
Human Resources